In accordance with House Bill 4224 (89th Regular Session) and Section 181.105 of the Texas Health and Safety Code, the following information is provided to help consumers understand their rights and available resources.
Consumers have the right to:
- Request access to their health records from the licensee
- Contact the Texas Behavioral Health Executive Council (BHEC)
- File a consumer complaint with the Office of Attorney General's Consumer Protection webpage
Requesting Your Health Care Records
To request your records, please submit a written request to the practice directly. Requests may be made via email, secure client portal, or in writing. Records will be provided in accordance with Texas law and applicable privacy regulations.
If you have questions about accessing your records, please contact our office for assistance.
Contacting Texas Behavioral Health Executive Council (BHEC)
The Texas Behavioral Health Executive Council (BHEC) regulates licensed mental health professionals in Texas. Consumers may contact BHEC with questions about licensure or professional standards or to file a complaint.
Texas Behavioral Health Executive Council
Attn: Enforcement Division
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
Phone (Investigations/Complaints - toll-free): (800) 821-3205
Email: Enforcement@bhec.texas.gov
Website: https://bhec.texas.gov/contact-us/
Discipline & Complaints: https://www.bhec.texas.gov/discipline-and-complaints/
Consumer Complaints
Consumers may file a complaint regarding mental health services with the Texas Office of the Attorney General, Consumer Protection Division: https://www.texasattorneygeneral.gov/consumer-protection
